Please make sure that you have not added and removed a destination in the middle of your journey. You must use the top tick box to obtain a result. If you continue to get the error message, please contact us using the Chat/Help function on our website.
On the bottom-right corner of the page, click on the pink 'Chat/Help' button if using a browser, or the pink 'Chat icon/?' button if using a mobile device.
You can access the Journey Planner here: https://www.birmingham2022.com/visit